System

Our Cashless Policy

ZEROTOKYO is a cashless entertainment facility (except for coin-operated lockers). We do not accept cash payments. Make sure to have your credit card, e-money, or payment QR code ready.

Credit card
E-money / QR code
Transportation IC card payment

Dress Code

At ZEROTOKYO, there is no particular dress code.
However, your entry may be denied if our staff deems that your outfit is unacceptably inappropriate for public settings.

*Casual wear items such as beach sandals during summer may not be allowed, considering the possibility of them leading to customer injury or accident. Also, your entry may be denied if your tattoo (including stickers, body paint, etc.) is exposed.

Terms of Use

  • 01. ID Check

    You must be 20 years of age or older to enter ZEROTOKYO.
    Since ZEROTOKYO is a Specified Licensed Entertainment & Restaurant Facility, all customers must present their ID before entering the venue. Make sure to bring your passport, driver’s license, Basic Resident Registration Card with your head-shot photo, My Number Card with your head-shot photo, Certificate of Alien Registration, or Special Permanent Resident Certificate, or other types of photo ID such as Residence Card. We do not accept image data of your ID, a copy of your ID, or an expired ID.

  • 02. Security Check

    Your body and bags will be checked on entry.
    It is prohibited to bring the following items into the venue: 1) beverages and food, 2) alcoholic beverages, 3) dangerous goods including knives, 4) animals including pets, 5) explosives including fireworks, and 6) items prohibited by law.

  • 03. Accidents, Thefts, and Other Problems

    The business owner, the company entrusted with the management of the facility, event organizers, the venue, performers, etc. will accept no liability whatsoever for any and all accidents, thefts, illnesses, prohibited actions, problems between customers, or injury sustained due to reasons attributable to oneself that arise in or outside the venue.
    If you cause a nuisance to other customers or if you do not follow the instructions of our staff, we will have you leave the venue immediately.
    In such case, we will not give you a refund, etc. for your entrance fee.

  • 04. Illegal Drugs and Nuisance

    If we find any behavior that would cause a nuisance to other customers, such as excessive pickup attempt, getting too drunk, sitting on the floor, sleeping, groping, or scouting, we will have you leave the venue immediately.

    We prohibit the use of illegal drugs (including quasi-legal drugs) both inside and outside the premises.
    If we find anyone in possession or under the influence of illegal drugs, we will report it to the police.
    Additionally, if we discover anyone in possession or under the influence of quasi-legal drugs or substances that appear to be such, they will be immediately asked to leave.

  • 05. No Entry by Those Related to Organized Crime Group

    We will deny your entry to the venue or have you leave the venue immediately if we discover that 1) you are an organized crime group, a member of an organized crime group, or a company or a group related to an organized crime group, 2) you have a close relationship with any of these entities, or 3) you have a history of engaging in an illegal act or making an unjust demand in the past in relation to matters including civil matters and administrative matters.
    In such case, we will not give you a refund, etc. for your entrance fee.